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Terms & Policy

Our Terms & Policy (Please Read Before Purchase):

  1. Payment & Currencies:
    Advance payment is expected. All Major currencies are acceptable after reaching mutual agreements on the exchange rates by e-mail. Customer shall pay for the Products using the following payment method.
    • By cash or cheque deposit at any branch of OCBC Bank (A/C:131-1024-279), RHB BANK BERHAD (A/C:207-158-000-29624) or Maybank (A/C:5571-6630-2287)
    • By remittance

  2. Custom duty, clearance and taxes:
    All to be taken care of by the buyers if applicable.

  3. Delivery Charges:
    Delivery charges are based on the actual weight or volumetric weight of products whichever is higher.

  4. Order Confirmation:
    When you place an order via our Internet service you will receive two e-mails. An ‘Order Confirmation’ and a “Thank you for your payment confirmation email from us.

  5. Data Protection:
    Information that you provide us remains private and confidential to Hyper-alpha Sdn. Bhd. We will only use the information for the purpose of filling an order or communicating with customer about the status of order.

  6. Information:
    We attempts to be as accurate as possible, however, we do not warrant that product descriptions or other contents of this site are error free. Please take note that all prices stated are subject to changes without notice.